Job responsibilities head of sales department include strategic and current planning, development of pricing and discount policies, monitoring the work of sales managers. In small companies, he can also be involved in marketing policy (conduct simple market research, develop an advertising strategy), this also needs to be reflected in the job description of the head of the sales department.
Job Description for Head of Sales Department
(Job description of the head of the sales department)
I APPROVED
CEO
Last name I.O. ________________
"________"_____________ ____ G.
1. General Provisions
1.1. The head of the sales department belongs to the category of managers.
1.2. The head of the sales department is appointed to the position and dismissed by order of the general director.
1.3. The Head of Sales reports directly to the General Director/Commercial Director.
1.4. A person who meets the following requirements is appointed to the position of head of the sales department: primary vocational or secondary vocational education, work experience in the relevant field for at least one year.
1.5. During the absence of the head of the sales department, his rights and responsibilities are transferred to another official, as announced in the order of the organization.
1.6. The head of the sales department must know:
- commercial, civil, financial legislation;
- profile, specialization, features of the enterprise structure;
- prospects for the technical, financial and economic development of the enterprise;
- basic principles of financial planning;
- pricing procedures, marketing basics;
- procedure for developing commercial terms and agreements.
1.7. The head of the sales department is guided in his activities by:
- legislative acts of the Russian Federation;
- Charter of the organization, Internal Labor Regulations, other regulations of the company;
- orders and instructions from management;
- this job description.
2. Job responsibilities of the head of the sales department
The head of the sales department performs the following job responsibilities:
2.1. Manages the sales of the company's products, develops pricing and discount policies.
2.2. Organizes and controls the work of sales managers.
2.3. Coordinates the development of long-term and current product sales plans.
2.4. Organizes work on maintaining, analyzing and systematizing the client base.
2.5. Monitors the status of clients' accounts receivable and payable.
2.6. Develops payment criteria for sales managers.
2.7. Organizes education and training for management staff (together with the development department).
2.8. Participates in organizing and holding exhibitions.
2.9. Resolves product complaints with customers and draws up the necessary documentation.
3. Rights of the head of the sales department
The head of the sales department has the right:
3.1. Represent the interests of the enterprise in relations with government agencies, third-party organizations and institutions on commercial issues.
3.2. Establish job responsibilities for subordinate employees.
3.3. Request from the structural divisions of the enterprise information and documents necessary to fulfill his official duties.
3.4. Participate in the preparation of draft orders, instructions, directions, as well as estimates, contracts and other documents related to resolving commercial issues.
3.5. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.
3.6. Require the management of the enterprise to provide organizational and technical conditions and prepare the established documents necessary for the performance of official duties.
4. Responsibility of the head of the sales department
The head of the sales department is responsible for:
4.1. For failure to perform and/or untimely, negligent performance of one’s official duties.
4.2. For failure to comply with current instructions, orders and regulations on maintaining trade secrets and confidential information.
4.3. For violation of internal labor regulations, labor discipline, safety and fire safety rules.
Job description structure for the head of the procurement department
A detailed job description for any employee usually has the following structure:
- General provisions.
- Functions and tasks.
- Job responsibilities.
- Rights.
- Responsibility.
- Operating mode.
- Relationships.
For reference: the legislator does not establish requirements for the content and form of instructions, from which we can conclude that each employer has the right, at its own discretion, to supplement or reduce the above sections.
Below we will consider the contents of parts of the document in more detail. Let's start with an analysis of the employee's job responsibilities, since this section in practice raises the most questions.
Job responsibilities of the head of the supply department
The section of the instruction “Job responsibilities of the supply manager”, as a rule, includes the following list:
- management of the supply department;
- organizing work to provide the enterprise with the necessary raw materials, supplies, etc.;
- ensuring control over the state of raw materials reserves;
- development of plans for the company’s logistics and management of their implementation;
- participation in concluding agreements on logistics of the organization;
- participation in checking arriving cargo and the safety of their packaging;
- conducting research on the services market in order to select the most favorable conditions for cooperation;
- maintaining reports on the expenditure of funds, etc.
The list of job responsibilities of an employee may vary depending on the direction of the enterprise, the circle of people subordinate to him and the presence/absence of a department in the company that deals with similar work, but on a smaller scale (for example, logistics).
Rights and responsibilities of the head of the supply department
The section of the job description “Employee Rights” includes a list of rights that an employee is entitled to fulfill the duties assigned to him. These in most cases include the following:
- the ability to control the activities of subordinate employees and give them appropriate instructions;
- representing the interests of the organization in negotiations with third-party companies on issues within the competence of the head of the supply department;
- interaction with other departments and services of the enterprise;
- making decisions within the limits of competence;
- requirement from management to create conditions for the implementation of the work process.
In the part of the instruction that is devoted to a description of the employee’s responsibilities (sometimes combined with a section on rights), it is necessary to reflect information about what the head of the supply department is responsible for within the framework of his activities. In particular, we can talk about:
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- on disciplinary liability (for failure to fulfill or inaccurate performance of official duties);
- administrative (in case of violation of administrative legislation);
- criminal (if the employee commits a crime).
As for material liability, the employee bears it within the framework of a financial liability agreement concluded with him, which specifies its volume (full, partial, collective, etc.).
General provisions, work schedule, functions and interaction procedures
The “General Provisions” section indicates the name of the position and department - the employee’s place of work in accordance with the staffing schedule approved at the enterprise, as well as the procedure for appointing and removing an employee from a position. It is advisable here to determine the procedure for replacing an employee in the event of his absence and provide a list of regulations and local acts, the provisions of which he must follow in his activities. It is advisable to specify in this section the qualification requirements for the profession.
The “Functions and Tasks” section talks about the main areas of work of the head of the supply department and the scope of his activities. Specific activities aimed at completing the main task may also be indicated here. For example, the main task of the head of the supply department is to provide the organization with material and technical resources. To do this, he must make lists of needs, look for suppliers, etc.
The “Working hours” section includes an indication of the employee’s service schedule, taking into account:
- availability of shifts;
- work on weekends;
- duty, etc.
However, if information about this is available in the employee’s employment contract, then this section may not be included in the job description.
In the “Relationships” section, you need to indicate the procedure for the interaction of the head of the supply department with other services and departments of the company, if necessary, building a chain of document exchange.
The procedure for developing and applying the job description of the head of the supply department
A job description for the head of the supply department is usually developed by an employee of the human resources department or an employee who is responsible for labor protection at the enterprise. Next, the document is submitted for approval to the employee’s immediate superior (for example, the director of a department), who, based on the results of the review, has the right to make changes to the instructions and make his comments. After finalization, the document is submitted for approval to the head of the organization.
The head of the supply department gets acquainted with the text of the instructions during employment. As a sign of agreement with the terms of the document, he puts his signature either in a specially designated place in the instructions or in the familiarization sheet attached to it. If for some reason the employee refuses to sign, a corresponding report is drawn up about this.
Note: before refusing to sign a document due to disagreement with certain points, it is advisable to negotiate with the head of the organization and explain your point of view. It is quite possible that management will take into account the comments and proposed amendments to the instructions.
If it is necessary to make changes to the employee’s duties in the future, the head of the organization has the right to do this only with the consent of the employee, since the legislator prohibits changing the employee’s work function unilaterally.
I approve
[position, signature, full name.
Manager or other
Official authorized
Approve
[organizational and legal form, job description]
name of organization, [day, month, year]
enterprises] M.P.
Job description
head of the real estate department [name of organization, enterprise, etc.]
This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations.
1. General Provisions
1.1. The head of the real estate department belongs to the category of managers and is directly subordinate to [name of the position of the immediate manager].
1.2. A person with a higher legal education and work experience in the real estate field of at least [value] years is accepted for the position of head of the real estate department.
1.3. The head of the real estate department must know:
Principles and methods of personnel management;
Fundamentals of housing and land legislation, laws and regulations, regulations, instructions and other documents regulating real estate transactions;
Fundamentals of a market economy;
Fundamentals of psychology, rules for establishing business contacts and negotiating, ethics of business communication;
Real estate market conditions and market research methods, the procedure for collecting and processing information about the real estate market;
Organization of real estate transactions;
Document flow at all stages of real estate construction;
Rules and procedures for preparing the necessary documents related to obtaining a construction permit, commissioning and registration of the purchase and sale of real estate;
Basic requirements for real estate, technical, quality and other characteristics of real estate;
The procedure for systematizing, recording and maintaining control of documentation using modern information technologies;
Internal labor regulations;
Labor protection rules and regulations.
2. Job responsibilities
The head of the real estate department is assigned the following job responsibilities:
2.1. Planning of department activities.
2.2. Control and analysis of the department's work.
2.3. Participation in the development of the organization's development strategy.
2.4. Organization of work on the development and implementation of technologies and methods for increasing real estate sales.
2.5. Conducting business negotiations.
2.6. Analysis and monitoring of the real estate market.
2.7. Distribution of work among department employees.
2.8. Legal support in the process of obtaining land plots for construction, as well as registration of rights to land plots.
2.9. Obtaining permission to build real estate.
2.10. Legal support for the construction of real estate (monitoring the compliance of the work being carried out with the received design and estimate documentation, interaction with regulatory authorities).
2.11. Obtaining permission to put real estate into operation (preparation of necessary documents, interaction with authorized bodies).
2.12. Carrying out state registration of rights to newly constructed real estate.
2.13. Searching for potential clients, establishing business contacts with them, conducting negotiations.
2.14. Selection of optimal real estate objects that meet client requirements.
2.15. Organization of familiarization of clients with real estate objects.
2.16. Advising clients on all issues related to the conclusion and execution of contracts, as well as the execution of real estate transactions.
2.17. Assisting in the timely preparation of documents necessary for clients to conclude a transaction, ensuring their safety.
2.18. Preparing and conducting transactions for the purchase and sale of real estate.
2.19. Interaction with authorities and officials involved in the execution of real estate transactions and related procedures.
2.20. Drawing up established reports on the work done.
2.21. Resolving personnel issues in the department.
2.22. [Other job responsibilities].
3. Rights
The head of the real estate department has the right:
3.1. For all social guarantees provided for by law.
3.2. Make proposals to senior management to improve the organization's work.
3.3. Make decisions independently within your competence and organize their implementation by department employees.
3.4. Require the management of the organization to provide assistance in the performance of their professional duties and the exercise of rights.
3.5. Conduct civil transactions and represent the interests of the organization by proxy.
3.6. Interact with heads of departments of the organization, obtain information and documents necessary to perform their job duties.
3.7. Monitor the activities of employees subordinate to him.
3.8. Sign and endorse documents within your competence.
3.9. Require the management of the enterprise to provide assistance in the performance of their official duties and rights.
Personnel management, training of new personnel The functional responsibilities of the head of the sales department are, first of all, the management of the personnel entrusted to him. A good specialist must have an excellent understanding of the specifics of his industry and understand the principles by which modern sales channels operate, that is, he needs to be able to attract a client, establish cooperation with him and not let go of the old one. He must teach this to his subordinates as well. Setting tasks The boss must clearly set tasks for the staff and adjust the priorities in their work. A specialist needs to be able to correctly distribute responsibilities among all employees. Sales representatives and sales managers must clearly understand who is responsible for what. At the same time, the assigned tasks must be realistically feasible.
Job Descriptions
Attention
The Head of the Department bears full responsibility for the quality and timeliness of completing the tasks assigned to the Department, as well as other responsibilities assigned to him by this Job Description. 4.2. If the above duties are not fulfilled to the specified extent and within the established time frame, as well as in case of violation of labor discipline, the head of the Department bears responsibility in accordance with the current legislation of the Russian Federation and corporate regulations of the Company (regulations, rules, instructions).
I have read and agree with these Instructions (full name) (signature) » » year.
Department head. his functions and responsibilities
Initiate administrative measures against department employees carrying out delivery (expedition) of goods for failure to comply with regulations on the organization of pharmaceutical activities. 771 Responsibility The head of the expedition site-pharmacist is personally responsible to the General Director of XXX for failure to fulfill or improper performance of his functional duties in achieving established goals, as well as improper use of the rights granted to him: - in accordance with the current labor legislation of the Russian Federation, internal regulations, employment contract the employee bears disciplinary liability; — in accordance with the agreement on full individual financial liability, the employee bears financial responsibility.
Job description of the head of the general department
II. Functions The head of the general department is assigned the following functions: 2.1. Organization of reception, registration and processing of incoming and outgoing correspondence.
2.2.
Management of the secretariat and typing service of the enterprise. 2.3. Participation in the organization and control of the activities of economic services.
Organization of methodological work on document flow issues. 2.5. Contact with the work of accounting, personnel and legal services.
2.6. Ensuring healthy and safe working conditions for subordinate workers. III. Job responsibilities The head of the general department is obliged to: 3.1.
Ensure the implementation of standards for a unified system of organizational and administrative documentation. 3.2.
Responsibilities of a boss: a reminder for all occasions
Many business owners mistakenly believe that in order for sales to be high, they only need to equip an office, formulate a plan, recruit a department of “sales people” and put a boss at the head of this department to implement it. However, practice shows that the work of any specialist must be directed in the right direction, and not only by total control of management, but also by assigning direct responsibilities and rights to him.
All these provisions must be approved in the relevant documentation. This means that you should not take a formal approach to creating job descriptions.
The instruction must be a regulation that clearly defines the actions of each employee and his powers. Responsibilities The head of the sales department is a professional with a wide range of responsibilities, with employees directly subordinate.
Job description of the head of the department
Info
The responsibilities of the deputy head of the sales department should be formed depending on its structure. If several directions have been created in a department, then there may be several deputies.
The deputy head can monitor the timeliness of product shipments and analyze the advertising strategy. If the department works in several directions, then the deputy involved in a specific task can draw up plans and distribute clients among employees, search for new clients and control the receipt of payments, and be responsible for information support of other structural divisions of the enterprise. The deputy also manages the maintenance of the register of shipments and expected payments, and prepares contracts.
Responsibilities and job description of the head of the sales department
Strategic search for consumers of products and services, working with them This paragraph of the instructions should be drawn up depending on the specifics of the enterprise. In any case, knowledge of modern sales technologies across key sales channels is a fundamental factor when choosing a candidate for the position of chief. In addition, the job responsibilities of the head of the sales department require the ability to negotiate at a high level. The specialist must have presentation skills.
Ideally, the candidate should have an MBA education. The head of the department must cope with the resolution of all controversial situations that may arise between the manager and the client. He will also have to analyze incoming complaints in order to identify existing shortcomings in the work of both his department and the entire enterprise.
Job description of the head of a structural unit
Important
You can download the job description for the head of the department for free. Job responsibilities of the head of the department I approve (Last name, initials) (name of the organization, its organizational and legal form) (director; other person authorized to approve the job description) 00.00.201_g.
m.p.
JOB DESCRIPTION OF THE HEAD OF DEPARTMENT (name of institution) 00.00.201_g. No. 00 I. General provisions 1.1. This job description establishes the rights, responsibilities and job responsibilities of the head of the department (hereinafter referred to as the “enterprise”).
Name of institution 1.2. The head of the department is responsible for organizing and improving the work management system for department employees. 1.3. A person appointed to the position of head of a department must have a higher education and work experience in the specialty of pricing and budgeting for at least five years.
1.4.
Functional responsibilities of the head of the sales department
Organizes and participates in training branch staff to work with computer equipment and software; 758.2.16 Participates in the hiring process of new IT employees; 758.2.17 Provides interaction with functional divisions of State Enterprise XXX on IT support issues; 758.3 To achieve the established goals, the head of the department interacts with other organizations: - XXX “ССС” on customer service issues; — Internet providers on the provision of Internet services to the branch, revision of tariff plans; — Telecom operators on the provision of communication services to the branch, revision of tariff plans; — With organizations providing services for warranty and post-warranty technical maintenance and repair of the branch’s IT equipment; — With organizations providing services for installation and modernization of SCS in the branch.
Functional responsibilities of the head of the HR department
Education Secondary in specialty - pharmacy 7.2 Work experience At least 1 year 7.3 Professional skills Ability to organize pharmaceutical activities in a pharmacy warehouse in accordance with legal requirements Special requirements 7.4 Knowledge of special software, technical systems Consultant Plus; Guarantee; GOST; Microsoft Word; Microsoft Excel 7.5 Knowledge of regulatory documentation Legislative and by-laws regulating pharmaceutical activities (including the circulation of controlled drugs and substances) 7.6 Knowledge of methods Checking compliance with licensing requirements and conditions at a pharmacy warehouse 773 Dictionary of special terms and abbreviations Term, abbreviation Definition of a term, abbreviations 8.1 OCS Department Central warehouse 8.2 ATO Department of Commodity Operations The instruction fully reflects the content and specifics of the activities of this official.
Functional responsibilities of the head of the department
The amount of profit of the enterprise and the absence of complaints about the company’s brand depend on how well the head of the sales department performs his duties and at what level his professionalism is developed. The main goals that a person faces in this position:
- team management, training of new personnel;
- strategic search for new consumers of products and services, work with them;
- accounts receivable management;
- Formation of a sales plan, monitoring its implementation;
- implementation, together with the marketing department, of the company's development strategy.
The breadth of responsibilities of the head of the sales department depends on the specifics of a particular enterprise and the number of employees.
In principle, the position has great prospects; you can “grow up” to commercial director or even become the chief manager of a company or office.
I APPROVED
CEO
PJSC "Company"
____________ V.V. Umnikov
"___"___________G.
Job description of the head of the information technology department
1. General Provisions
1.1 This job description defines the job responsibilities, rights, service relationships and responsibilities of the head of the information technology department (IT) of OJSC “Company” (hereinafter referred to as the enterprise).
1.2 A person with a higher professional (technical) education and professional experience in engineering positions of at least five years is appointed to the position of head of the ICU.
1.3 The head of the ICU reports directly to the director of economics.
1.4 The head of the ICU is appointed and dismissed from his position by order of the general director of the enterprise upon the recommendation of the director of economics.
1.5 The following are subordinate to the Head of the ICU:
— leading engineers (system analysts),
- Head of the software bureau,
— leading software engineers,
- Leading Electronics Engineer,
- System Administrator,
- CC operator.
1.6 In the event of the temporary absence of the head of the ICU, his functions are assigned to the leading specialist of the ICU by order of the general director of the enterprise with mandatory familiarization with this job description.
1.7 The head of the ICU in his production activities is guided by:
— Labor legislation in force on the territory of the Russian Federation;
— An employment contract concluded with the employer;
— local regulatory documents adopted at the enterprise;
— the internal labor regulations in force at the enterprise;
— The company’s quality policy;
— documentation of the enterprise’s quality management system (QMS);
— this job description;
- about the unit.
2 Job responsibilities
The head of the ICU is obliged to:
2.1 Carry out ongoing planning of work in the department.
2.2 Determine the powers, duties and responsibilities of department employees in accordance with their job descriptions.
2.3 Provide the Director of Economics with reports for the reporting period on the work performed by the department.
2.4 Provide methodological assistance to ICU workers.
2.5 Carry out long-term planning of work in the department.
2.6 Consider proposals for improving the enterprise information system as a whole.
2.7 Timely study technical instructions and other methodological materials regarding your activities.
2.8 Timely and accurately execute production orders, assignments, instructions and instructions from superiors.
2.9 Perform job duties provided for in this job description and the employment contract.
2.10 Comply with the internal labor regulations established at the enterprise.
2.11 Do not engage in activities directly or indirectly detrimental to the interests of the enterprise.
2.12 Analyze the activities of the department and bring the results of the analysis to the attention of the director of economics.
2.13 Determine the actions to be taken in relation to any problems requiring preventive and corrective action.
2.14 Determine the need for training of subordinate personnel, evaluate the effectiveness of their training.
2.15 Know the relevant QMS documentation and comply with its requirements.
2.16 Provide software support for information flows within the enterprise.
2.17 Maintain technical means of information processing in good condition.
2.18 Organize and develop local computer networks of the enterprise.
2.19 Ensure timely changes in output reporting forms in connection with changes in existing and repeal of invalid legislative documents.
2.20 Administer databases organized on network servers.
2.21 Systematically archive and store information on flexible and rigid media.
3 Professional requirements
The head of the ICU must know:
3.1 Prospects for the technical development of the enterprise.
3.2 Guiding and regulatory materials regulating the use of computer technology in information processing.
3.3 Theory and methods of automated information processing.
3.4 Theory and methods of modern programming.
3.5 Programming languages used in the development of functional programs at the enterprise.
3.6 Database theory, methods and software for processing and designing modern databases, knowledge of database management systems used in the enterprise.
3.8 Operating systems used in the enterprise, to the extent necessary for the development of functional programs.
3.9 Technologies for automated information processing used at the enterprise.
3.10 Functionality of PCs, peripheral equipment and computer networks to the extent necessary for the development of functional programs.
3.11 Rules for operating PCs and computer networks.
3.12 Rules for handing over equipment for repair and acceptance after repair.
3.13 Procedure for preparing technical documentation.
3.14 Fundamentals of economics, labor organization and management.
3.15 Fundamentals of labor legislation, rules and regulations of labor protection.
3.16 Relevant QMS documentation.
4 Rights
The head of the ICU has the right:
4.1 Request and receive from employees of any divisions of the enterprise information necessary to fulfill their official duties, unless this contradicts their official duties.
4.2 To ensure working conditions necessary for the performance of official duties.
4.3 Use the benefits established by the legislation of the Russian Federation and provided for employees in the collective agreement of the enterprise.
5 Service relationships
5.1. The head of the ICU ensures that the structural divisions of the enterprise are provided with:
5.1.1. Software products developed or purchased for use in enterprise departments.
5.1.2. Assistance in mastering implemented software products.
5.1.3. Technical means of information processing.
5.2 The head of the ICU receives from the structural divisions of the enterprise:
5.2.1. Proposals for automation of various control and calculation tasks.
5.2.2. Requirements for modifications and changes to programs and reporting forms.
5.2.3. Applications for the purchase of technical information processing equipment.
5.2.4. Requests for repair of faulty equipment.
6 Responsibility
The head of the ICU is responsible in the manner established by the Russian Federation for:
6.1 Violation of the conditions established by this job description and the employment contract, violation of current legislation, violation of safety regulations and fire safety rules.
6.2 Untimely and poor-quality execution of orders, assignments, instructions and orders of senior managers of the enterprise.
6.3 Untimely and unreliable provision of information to higher-level managers, as well as functionally related employees of enterprise departments, for the latter to solve general production problems.
6.4 Violation of local regulatory documents adopted at the enterprise.
Director of Economics K.K. Economical
Head of HR Department I.I. Ivanov
Head of Legal Department S.S. Sergeev
Leading QMS engineer V.V. Vasiliev
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